Returns & Exchanges

Due to the perishable nature of our treats, we do not accept returns; however, if your order didn't arrive in perfect condition, we are committed to making it right. Please reach out to our team within 30 days of delivery for a replacement or a refund on any damaged or incorrect items.

Return Process

• 1.
  Inspect Your Package

  Upon arrival, carefully check your treats for any damage or discrepancies compared to your order confirmation.

• 2.
  Capture Photos

  Take clear photographs of the shipping box and the damaged product to help our quality control team investigate the issue.

• 3.
  Contact Support

  Email our customer experience team with your order number and the photos of your items to initiate a claim.

• 4.
  Receive Resolution

  Once reviewed, we will issue a store credit, a full refund to your original payment method, or ship a fresh replacement immediately.